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Facing the Unthinkable: My Introduction to Trauma Scenes

By Blog, Education/Information
  • First time facing the unthinkable: What you see at a trauma scene can stay with you forever… don’t take that risk.
  • Trauma cleanup isn’t DIY: Avoid emotional trauma and dangerous pathogens… leave it to certified professionals.

THE SCENE THAT STAYS WITH YOU

No one will ever forget their first call. Mine was Barry. Barry was an elderly gentleman living alone with three kinds of cancer. His health was failing fast now, and his pain seemed to increase with every breath. The hospice nurse had told him, Barry, do you remember when we talked last month about the possibility of going to the hospice center? So you’d best get your loose ends tied up so you can go; your time is running out.

But Barry knew it was closer than she thought. He had already decided to die in his home, in his small bedroom where he felt safe and secure, at a time of his choosing.

Barry, I was told, had no real regrets in life. He grew up on a farm with his brother and sister in central Nebraska during the Great Depression Era. Life was challenging, as it was for everyone he knew, so he paid little attention to being poor. His mother ensured that the boys went to school, which meant many long nights spent on homework after finishing their chores. He learned the value of hard work during those tough times.
Barry went to college, leaving his siblings behind, but he didn’t get too far in his education when the war broke out. Barry dropped out of school and joined the army. When he returned, he went back to school, but this time, he was helped by the new GI Bill. That’s where he met his wife, and they married just after graduation.
Barry graduated with a degree in civil engineering and took a job at a firm in Chicago. They stayed there many years, then moved back to Kansas City to be nearer to family.

WHEN RESOLVE MEETS SUFFERING

He lived well into his eighties, worked most of his life, and lost his only wife to cancer some years before. They had no children. His sister-in-law, his wife’s sister, was Margaret, who lived a few doors down and was helping care for him as his health began to fail.
Margaret was a slightly built lady, older, but kept herself well-trimmed and seemed very fit for her age. Even though my time knowing her was short, she spoke softly, caring for everyone around her, even me. Margaret and her husband grew up in Kansas City but only briefly discussed what they did for a living. She had children, and I overheard a conversation later in which she said her kids were heading to town for Barry’s funeral.

I’m sure Barry had a plan in place once he found out he was leaving soon. I can only imagine how Barry took his time. Indeed, reminisced over his life and prayed about what was planned. Relatives revealed he was a religious man, attending church regularly. At least, until he was too ill to attend.

I can’t imagine thinking about ending your life without much prayer, angst, and fear. His condition was such that he would have to struggle to get out of bed to get to his closet, where he kept the gun. Moving around had become difficult and painful months before. But great resolve can bring much strength to even the weakest body for a short time.

It still puzzles me how someone can come to a place in their thoughts where they would want to take their own life.

WHAT REMAINS WHEN LIFE IS DONE

When you feel the cold steel against your neck and your next move is pulling the trigger, knowing it will END your life, it must be all awe-inspiring. His time had passed — he had endured horrific pain, and he lived his life, and he knew, in his soul, it was now time to go.

When you’re in someone’s home, you notice the things most important to them, whoever is living there. Barry, I was told, grew up on a farm in central Nebraska, but I saw the photos of his travels with his wife. Several pictures hung on the wall, showing him in uniform. He was an army captain in one photo. Yet, in another instance, he was being honored by a group of businesspeople at a formal dinner.

His wife looked a lot like her sister, Margaret. She, too, was a trim, petite woman, and next to Berry, she only came to his mid-chest area. Other photos show family and friends in various settings, such as by the lake, in the mountains, and at home. Obviously, with no children, these relationships were meaningful, and they traveled well.

Margaret entered Barry’s house the following day, just as she had every morning for months. First, she announced herself, exclaiming, “Good morning!” from the front door as it closed. Then, as she approached the bedroom through the modest home, she noticed it was pretty silent. Barry would always bid her hello in response, or at least a grunt or a groan.

As she approached the other side of the living room near the bedroom, she saw Barry’s feet on the floor, sticking straight out through the doorway. At first, Margaret thought he must have fallen, and then her sad thought was perhaps he had passed away when trying to get out of bed.

A DISCOVERY NO ONE SHOULD HAVE TO MAKE

She was ready in her mind to come in one day and find he had passed, which was something she could have handled. But the farthest thing from her mind was that he would have taken his own life, and indeed, she had prepared for something entirely different from what had happened and what she saw.

Barry sat on the edge of his bed facing the doorway, took his 12-gauge shotgun, and placed it just below his chin. After some time of deep mêlée and high concentration, he pulled the trigger. Of course, I’m sure Barry had never seen what a shotgun could do to the human body at close range in a small room, even though he spent time in military battle.

I’m sure Barry gave no thought to what a gruesome sight and what emotional trauma the event would give to those who would eventually find him. Barry did not know what kind of mess he had left behind or who would clean it up.

Margaret slowly rounded the corner, softly speaking Barry’s name, and peered into the room, fully expecting to see Barry resting quietly, though gone from the body.

But, as she looked around the corner, bracing herself to see he had just passed away in his sleep, she let out a scream from the depths of her being; the sound was guttural and full of horror from the shock of what she saw. Margaret went running home crying hysterically to call the police. She could have called the cops from Barry’s house, but all she could think of was an escape.

BEYOND WHAT WORDS CAN PREPARE YOU FOR

When I recount this scene, I usually say, ‘You could not have put two five-year-olds into this tiny bedroom with a bucket of mud and told them to make a bigger mess. ‘ But, even though I hesitate to describe it, poor Barry had removed his head in totality.

The gun blast propelled the body backward onto the bed. Then the body recoiled and bounced back to an upright position, gently slipping off the edge of the bed, coming to rest sitting on the floor. Barry’s feet were sticking out in front of his body just through the doorway, and the shotgun came to rest between his legs on the floor. (In our industry, we call that room a debris field.)

The force behind the blood and tissue creates massive human debris that ricochets around the entire room. It even flies in the opposite direction of the gun blast. Unencumbered, it will fly 60 to 70 feet.

When Margaret called our office later that day, I asked what I would have to clean up. I wanted to make sure I had all that I needed with me to do the job.

Oh, there’s some blood on the bed and a little on the wall, and I’m sure there must be some blood on the floor, but I didn’t stay to look at the room.
Okay, I’ll assemble my gear and arrive in about an hour.
Margaret stepped out of the front door when she saw my van pull up in front of the house. I brought Pops with me for moral support.
-Are you Margaret, approaching the house?
-Yes.
-I’m happy to meet you, although it’s not a great situation.
-Yes, me too.
-This is my Operations Manager, Pops.
-Come on in, and I’ll direct you to Barry’s bedroom.
Margaret hung back as we approached the room. You’ll be able to look at it without me; I don’t want to see it again.
Oh sure, you don’t need that in your head.

THE NIGHT AFTER; WHEN THE SCENE COMES HOME WITH YOU

As I rounded the corner with Pops right behind me, I almost went into shock myself when I peered into the room, and I certainly wasn’t emotionally or otherwise equipped to handle the task.

Turning quickly and excitedly, I told Margaret, I’m sorry — but I’m not at all equipped to do this job this evening. I thought there was a much smaller mess — I’ll have to return tomorrow morning with more equipment.
After witnessing my reaction, Margaret knew her description was lacking and agreed it would be best.While driving back to the office, Pops, sitting next to me, was also upset. We had never seen such carnage in our lives.
The only problem was that he expressed his shock by trying to show how macho he was. Did you see that? Did you see that? That didn’t bother me, not at all! I could eat a hamburger right now, and it wouldn’t make me sick.
I was silent. All I could think about was where to start cleaning. I was very apprehensive about whether I could do what was necessary. Sleep that night was out of the question, tossing and turning, dreaming weird, almost nightmarish dreams filled with blood and gore everywhere.
I didn’t let on what was happening in my head. My machismo was also playing out in me. I wanted to complete the task. I told everyone, including my wife, that I could do it despite my doubts. I didn’t think my first job would be a “baptism by fire.” But to be honest, I’m still determining what my first job will be like.

THE DAY I STEPPED INTO THE WORK AND THE WORK STEPPED INTO ME

I returned the following day with all the gear I thought I would need and went to work. Margaret was there to let me in and watched as I set up my gear just outside the room. She was concerned, asking me if I was ready to do this. As ready as I’ll ever be, I said.
I donned biohazard level C Tývek coveralls with a hood and booties. In the hospitals where I worked, we called them bunny suits because all you needed were two big ears. This gear covers the wearer from head to foot, with two sets of gloves taped to the suit and a face shield protecting against splashes.
It was early 1993, and the day was hot. I hadn’t noticed the heavy blood odor the day before, but it lingers in the air, virtually making it seem like there is no air to breathe. In addition, it has a strong menstrual smell.

I started at the doorway, lifting one part at a time, then placing it in the bio-waste tubs. I cut away the contaminated carpets and pads and put them into containers, one after another. Blood and tissue were everywhere, clinging to every item in that small room.

Margaret said we don’t want anything; throw it away. Back in those early days, I used to have an event that I called “surprises.” I would pull on a bedsheet or cover, and something would plop at my feet – usually a large piece of brain matter, which was a surprise. I always thought one day that would make me sick—but thank God, the day never came.

I never thought about the police being in the room doing an investigation. You quickly learn the police will move everything around while doing investigative work, trying to find evidence of what may determine murder rather than suicide, especially in the absence of a note.

I cleaned the exterior of Barry’s dresser drawer and removed it from the room. So I could take the dresser out of the room by myself. I opened the top right-hand drawer to remove it, and there was my first surprise staring at me in the face – brain matter about the size of my fist just lying on Barry’s underwear. Mortified, I felt the shock roll over me like a wave. Was I going to hold it together? My first thought was, ‘I’m going to be sick! ‘ Then I would say, no, I’m not.

What in the world was I going to do with it? Should I pick it up? I had never held part of a human brain in my hand before. So I gently picked it up, like an injured bird, and held this soft, fatty, almost translucent tissue in my hand for a few moments.

This is the essence of Barry, or at least a part of him. Besides his body, this was a big part of what made Barry — Barry. It was a frontal lobe by its shape, where thoughts, goals, and dreams live. I don’t know how long I stood there staring, but it seemed like half an hour or more. How did it get there? The drawer was closed.
While performing their investigation, CSIs will routinely open and shut doors and drawers. The ammo’s placement in the drawer left it wide open during Barry’s death, with the remaining ammo in its box in the opposite corner. I gently placed the brain matter in the bio-tub and then put it in the next drawer until I could pull the dresser out of the room.

Some of Barry’s and Margaret’s friends arrived in the late morning, and I could hear them talking in the other room. The sadness was terrible, and I got mad at Barry for causing them so much pain by doing such a dreadful thing the day before.

I finished the room some six hours later, and I was exhausted. Sweat was pouring off me like a running faucet, and I had lost eight pounds in body weight. Margaret remarked that I had become pale and looked a little sick. I am, I said; I need a little rest, and I’ll be alright.

THE WEIGHT I CARRIED HOME

Driving home, I wondered if I could walk into the house and act like nothing had happened. I felt stressed, and my anxiety was off the charts. I went home that evening and played the part of the macho man.
I told my wife very little. I mean, what is it, I would say? How do you describe the carnage? How do you describe holding a man’s brain in your hands for the first time? I didn’t want to give her nightmares; I wasn’t sure I could go through the night without having them myself.
I did tell her how grateful Margaret was and how she couldn’t give me enough praise. That part was significant, and it helped grow my confidence.

But I learned that you can play the macho man for a while, but things begin to creep into your life. People suddenly start asking questions like, “Are you alright? You seem a little distracted lately.”

You might hear others say, “Why are you so short-tempered today? What bug is in your butt?” It gets harder to deal with as time passes, and you need to seek some relief.

Usually, this is when you put it off, telling yourself you’ve got it together; you need a little more time. Time heals many things in life, but time makes Critical Incident Stress Syndrome and PTSD worse if you don’t seek relief.

Written by-
DON MCNULTY

The Fine Line Between Help and Harm: When Neighbors Step In

By Blog, Education/Information
  • Trauma cleanup isn’t DIY: Avoid emotional harm and biohazard exposure— call the pros.
  • Trusted local cleanup: Safe, discreet crime scene and trauma cleanup near you.

In times of crisis, communities rally together. Neighbors check in, bring meals, and offer support in ways big and small. But sometimes, in an effort to help, well-meaning neighbors take on more than they realize—especially when it comes to trauma cleanup.

I’ve been on countless scenes where a neighbor stepped in to “help out” before we arrived. Some were just trying to ease the burden for the grieving family. Others were called by a friend or relative and didn’t know what they were walking into. No matter the situation, their intentions were good—but the outcome wasn’t always.

A Neighbor’s Good Intentions Gone Wrong

I remember one case where a neighbor took it upon himself to start cleaning up after an unattended death that had gone unnoticed. for over a month. The family was extremely emotional, and he thought he was doing them a favor.

By the time we arrived, he had already scrubbed the floor with household cleaners, moved furniture, and even removed part of the carpet. The problem? He had no idea that blood and bodily fluids had seeped underneath, spreading into the subfloor. His efforts made the situation worse—forcing us to take up more flooring and cut deeper into the structure than we would have otherwise.

Worse yet, he had unknowingly exposed himself to biohazards without proper protective equipment. Bloodborne pathogens, bacteria from decomposition, and airborne contaminants pose real risks. He had no gloves, no mask, no protective suit—just a mop and bucket.

The Emotional Fallout

A week or so later, that same neighbor called us—not about the cleanup, but about what he was feeling and if he could get advice from us as our technicians see this kind of stuff regularly.

He couldn’t sleep. Every time he closed his eyes, he saw the scene again—the blood, the stillness, the smell. He started having nightmares and would jolt awake at random noises in the night. He told me he felt like he was “on edge all the time,” jumping at small sounds and replaying the moment he opened the door over and over in his mind.

That’s when it clicked for him: trying to help in his own shock, grief, and guilt had taken a toll he never saw coming.

The Best Way to Help

There’s a reason trauma cleanup isn’t a DIY job. Aside from the biohazards, there’s the emotional toll. Some people believe they can handle it, only to find that the sights, smells, and memories stay with them long after the cleaning is done.

I’ve had people tell me weeks later that they keep seeing flashes of the scene in their mind. That certain smells trigger memories they wish they could forget. That they regret ever stepping into the room.

This is why we train our team to do more than just clean—we manage the situation. We block off views, redirect family members away from the scene, and step in before well-meaning people retraumatize themselves.

If you’re ever in a position where a neighbor or friend has experienced a tragedy, know this: the best way to help isn’t by cleaning—it’s by supporting.

  •  Offer to make phone calls so the family doesn’t have to.
  • Help coordinate meals or other needs.
  • If they don’t know where to start, help them find professional cleanup services.

Most importantly, respect their space and don’t put yourself in harm’s way.

Tragedies shake entire communities, but no one should have to carry the burden alone. The best thing you can do is be there—not by trying to erase what happened, but by making sure they don’t have to face it alone. That’s why we’re here to help.

If you or someone you know needs help after a traumatic event, our team is here to provide professional, compassionate support.

 

The Room That No Longer Existed: When a Place Holds Too Much Pain

By Blog, Education/Information
  • Healing takes many forms – Repainting, rearranging, or repurposing a room can be a powerful way to reclaim control after tragedy

  • Support beyond the cleanup – For those facing the aftermath alone, compassionate guidance can make the next step feel possible

When a Room Holds Too Much Pain: Coping After a Traumatic Event

Most people think of their home as a place of comfort, a personal sanctuary where they can feel safe. But for some, home becomes the site of unimaginable tragedy. When that happens, the hardest part isn’t just the cleanup—it’s figuring out how to move forward in a space that no longer feels like home.

Over the years, I’ve seen people handle trauma in different ways. Some sell their homes immediately, unable to stay in a place that holds such painful memories. Others try to reclaim the space, repainting, redecorating, even using the room for something new. But one story has always stuck with me—a woman who chose another path entirely.

The Room That No Longer Existed

Her husband had taken his own life in their master bedroom. After the initial shock, she did what so many families do—she called a professional team to remediate the scene. We had cleaned the room, removed anything contaminated, and ensured the space was safe again. But no amount of cleaning could erase what had happened there.

She couldn’t bring herself to use the room again. His absence was louder than words, heavier than the air itself. The walls had been scrubbed, the floors cleaned, every trace of what had happened meticulously removed. But it didn’t matter.

Because when she looked at that space, all she could see was red.

Even though the stains were gone, they lingered in her mind, seared into memory. The bed, the floor, the walls—it was all clean now, yet it would never be clean. It would never be just a bedroom again. It would always be that room. A space frozen in the worst moment of her life.

And when she was alone in there, the silence became unbearable. It was as if she could feel the weight of his final moments—the loneliness that settled in before he made his decision. It clung to the air, pressing against her chest, making it hard to breathe. She tried to shake it, to remind herself that time had moved forward. But in that room, time had stopped.

So she did the only thing she could. She sealed the door, erased its existence. Because if she couldn’t change what happened inside, she could at least make sure she never had to see it again.

She didn’t just lock the door. She hired a contractor to physically remove the doorway, take down the trim, and seal off the entrance. When she walked down the hallway, it was as if the master bedroom had never existed. The door was gone, replaced by a smooth, painted wall.

When Moving Isn’t an Option

I asked her if she ever planned to open the room again. She told me, “If I ever get to a point where I can financially move, I might have the door put back in before I leave. But until then, I can’t face it.”

Some people can’t afford to leave their homes after a tragedy. Others don’t want to leave, but they also don’t want to relive the event every time they walk past a certain room. So they find their own way to cope—by changing the space, reshaping it into something they can live with.

I’ve seen families turn trauma sites into storage rooms, home offices, or even guest rooms, intentionally making them look and feel different. A fresh coat of paint, new flooring, different furniture arrangement—sometimes small changes help. Other times, they aren’t enough.

The Psychological Impact of Space

When I talk to families, I always tell them: If you have to keep the space, don’t leave it exactly as it was. Move the furniture, change the colors, do anything that keeps you from seeing it the same way. Because trauma is sneaky. If a space looks the same, your mind will keep going back to the moment you want to forget.

For many, the idea of sleeping in a room where a loved one died is unbearable. Some never step foot inside again. Others try, only to find that the weight of memory is too much to carry. And that’s okay. There’s no right or wrong way to process grief. What matters is that you find a way to live with it.

We Do More Than Clean—We Help Families Move Forward

Our work isn’t just about removing what’s left behind. It’s about giving people a path forward. Whether that means offering guidance on repainting and remodeling or simply being there to listen, we understand that healing doesn’t end when the scene is clean.

Some wounds are visible. Others are hidden behind sealed doors and painted-over walls.

Whatever path you choose, know that you don’t have to go through it alone.

If you or someone you know is struggling with the aftermath of a traumatic event, we’re here to help.

Supporting Trauma Recovery: Preventing Unnecessary Re-Exposure

By Blog, Education/Information
  • Gentle Guidance – Helping families navigate trauma so they don’t have to face it alone

  • Emotional Awareness – Recognizing unspoken grief and quietly preventing unnecessary re-exposure

  • Support Beyond Cleanup – Offering reassurance when families are ready to take the next step forward

The Last Step in Community Service: Managing Trauma with Compassion

When tragedy strikes, the first people on the scene are almost always law enforcement, paramedics, and firefighters. They assess the situation, provide medical attention if possible, and secure the area. The funeral home steps in next, handling the arrangements for the deceased. But once all of them are finished with their work, something is left behind—the reality of what happened.

The aftermath of a traumatic event is rarely discussed, yet it’s one of the hardest parts for families to face. No, it’s not cleaned up by law enforcement. That’s where we come in.

Crime scene cleanup isn’t just about making a space safe again. It’s about managing the human side of tragedy—helping people navigate shock, grief, and the overwhelming reality of what just happened.

Recognizing the Unspoken Signs of Trauma

When we arrive at a scene, we’re not just dealing with the physical remnants of a tragedy—we’re dealing with the people left behind. Family members, neighbors, close friends—everyone processes loss differently.

I remember one case where a woman lost her husband unexpectedly. When I arrived, her sister met me at the door. The widow was inside, standing in the hallway, staring at the floor. She hadn’t moved for what seemed like hours. She wasn’t crying. She wasn’t speaking. She was just stuck.

The family wanted to handle logistics—insurance, paperwork, what came next. But she was still in shock, frozen in the moment. Before we even touched the scene, we helped her move to another room. We gave her a moment to breathe. Because in that state, the last thing she needed was to see what we were there to clean.

Why We Do More Than Just Clean

People don’t always realize how much mental and emotional weight comes with trauma cleanup. Families call us expecting a service, but what they often get is guidance, support, and someone who understands that this isn’t just about cleaning—it’s about closure.

Some of the most critical moments happen before we even begin our work. We’ve had to gently stop family members from re-entering rooms, remind them that some things can’t be unseen. We’ve suggested ways to change the space once it’s clean—moving furniture, repainting, making it feel different.

Because once the physical cleanup is done, the emotional impact lingers. And if we can make that just a little easier, we will.

The Role of Compassion in Trauma Cleanup

In this work, you can’t be numb. You can’t just treat it like another job.

We train our technicians to approach every scene with the same mindset: This could be your family. How would you want someone to treat them?

That means we don’t rush families through decisions. We don’t ignore their emotions. We don’t pretend like this is just another job site.

We listen. We step in when needed. We step back when it’s time. And we remind people that they don’t have to face this alone.

The Last Step in Community Service

People often ask me, “Isn’t crime scene cleanup just a business? How is that a community service?” My answer is simple: The police are a community service. Paramedics and firefighters are a community service. The funeral home provides a community service. And when all of them have done their job, we are the last step in making sure families aren’t left to handle the worst moments of their lives alone.

At the end of the day, crime scene cleanup isn’t just about removing what’s left behind. It’s about giving people a way to move forward—however that looks for them.

And if we can make even one part of that process easier, then we’ve done our job.

If you or someone you know is facing the aftermath of a traumatic event, we’re here to help.

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The Compassion Behind Crime Scene Cleanup: No One Should Be Victimized Twice

By Blog, Education/Information
  • Mindful Cleanup – Supporting families with sensitivity during times of loss
  • Last Line of Help – Providing care and closure after first responders have gone
  • Trauma Protection – Helping prevent re-exposure to support the healing process

When people hear about crime scene cleanup(CTS)—self-inflicted incidents or unattended death incidents—they often think about the physical work involved: removing hazardous materials and sanitizing spaces to ensure a safe and clean environment. But what most don’t realize is that our work is just as much about emotional support as it is about bioremediation.


Our motto, “No one should be victimized twice,” comes from years of witnessing how trauma extends beyond the immediate event. When someone experiences a sudden loss—especially in their own home—the aftermath can feel impossible to face. That’s where we step in as remediation professionals and compassionate presences during some of life’s darkest moments.

A Teenager’s Silent Repetition

I’ll never forget a teenage boy at a scene years ago. His mother had chosen to murder her husband, his father, and then take her own life in their bedroom. I watched him pace the house as I spoke with the family—his aunts, uncles, and other relatives. He kept drifting toward the bedroom where it had happened, stopping at the doorway, staring in at the gruesome scene, then retreating, only to repeat the cycle. He wasn’t saying a word, but his body language said everything. Hands in his pockets, he couldn’t pull himself away.


The family, also consumed with grief, was focused on making arrangements, signing paperwork, and dealing with their shock. They hadn’t noticed how often the son had returned to that doorway.
As the family was consumed reading our contract, I walked over to our crew chief and softly said, “The moment you see our contract is signed, take some equipment over to the doorway and block the view for that young man. He doesn’t need to keep seeing it.” She quickly moved a box to obstruct the doorway, gently but firmly setting a boundary. When the boy approached again, she simply said, “I’m sorry, but we don’t allow anyone in our workspace once we begin.”

His response was immediate: “Oh, okay.” Then, for the first time, he sat down on the couch. That moment sticks with me because it shows how trauma can hold someone in place, replaying the worst moments of their lives over and over. Sometimes, people need permission to step away.

More Than Just Cleanup
Our work goes beyond scrubbing walls or removing the last of the unthinkable. We manage trauma, protect families from being re-exposed to the most painful parts of their loss, listen when they need to talk, and step in when they don’t know what to do next.

Grief is unpredictable. Some people want to avoid the scene entirely, while others feel compelled to look—to understand, say goodbye, and make sense of something that will never truly make sense. We guide them with care, always mindful that they’re not just dealing with the aftermath of a loved one’s passing—they’re dealing with a moment that will stay with them forever.

The Last Stop in Community Service

Some argue that CTS companies are not community services because we charge for our services. But we see it differently. The police respond, the paramedics arrive, and the funeral home makes arrangements. But when all of them leave, the trauma remains—physically and in our memories.
That’s where we come in. We are often the last to serve a family in their crisis, ensuring they don’t have to carry the burden alone. And that’s why it’s more than a job for us. It’s a misnistry.

We deliver care, compassion, and peace of mind to the families and, ultimately, the community. 

Moving Forward
If you or someone you know ever experiences this kind of tragedy, know that no one has to go through it alone. Our team is here to clean and remediate, provide a path forward that respects your grief, and help you take the next step.

Crime Scene Cleaners—because no one should be victimized twice.

Written for Crime Scene Cleaners © COPYRIGHT 2024 ALL RIGHTS RESERVED

A biohazard cleaner in full PPE removes dust and mold from the substructure of a damaged wall.

How Hiring the Wrong CTS Company Can Lead to Structural Damage

By Blog, Education/Information

More Than Cleaning- We handle structural deconstruction and biohazard remediation for complete safety.
Proven Methods- Our advanced techniques achieve up to 100% success in stain and odor removal.
Trusted Experts- 25+ years of discreet, compliant, and compassionate service.

Many crime and trauma scene (CTS) cleaning companies like Crime Scene Cleaners have the word “cleaning” in their names. But did you know we do much more than clean? Do you know why this is important?

When the CTS company is called to an incident involving blood and bodily fluids, you must remember that those substances act like water initially. They seek the lowest level to collect. You can often see a carpet with a heavy blood spot about the size of a dinner plate. But, once the carpet is lifted, you will immediately notice that the spot underneath stretches out to as much as two to three feet in diameter.

Despite a hardwood floor under the carpet, it has also progressed to the subfloor. The CTS company should set up a containment for that area and insert an air scrubber, venting it outside the room to create a negative air chamber. Once the soft goods are safely removed and the walls and ceiling have been dealt with, the hardwood and perhaps the subfloor will be removed. To do this, the technicians will use a circular saw and sawzall to remove. This creates a cloud of dust that is most likely contaminated. This is why the negative air containment prevents cross-contamination of air-borne particles captured by the air scrubber.  

This is important to know because our crews usually work with structures. Although carpet and pad are commonly known in the construction industry as flooring and count as structures, what I’m talking about goes beyond flooring, as in the scenario above. We often deal with the physical structure of the building. If your buildings are stick construction (meaning two-by-four walls and plywood flooring), there are building codes in every county in the country. These are the codes that every CTS technician must have basic knowledge of. 

We also have experience working with commercial buildings, residential homes, and vehicles. Because each type of structure may require different cleaning, remediation, and restoration methods, we ensure our technicians are knowledgeable in all aspects.

When we remove these elements from the structure, we are not conducting demolition, at least not in the sense that most people think of demolition. We perform “deconstruction,” carefully removing a contaminated area with as little dust and debris as possible. We have set up an air scrubber to create a negative air chamber in the scene area. This allows us to work without causing cross-contamination throughout the structure. 

For example, suppose a trauma scene has damaged a building’s walls or floors. In that case, our team at Crime Scene Cleaners is trained and equipped to clean up the scene and remove any structural elements from the affected areas. This goes beyond cleaning up blood or bodily fluids on the surfaces—it involves removing structures that cannot be cleaned. There are occasions when removing textured wallboard is less expensive than cleaning it. When we need to open a wall cavity, the way plumbing and electrical are run through these structures differs between commercial and residential. The site technician needs to be trained in those differences because not knowing can cause unintended damage or injure the technician. Neither is wanted.

Furthermore, our crews are also trained to handle hazardous materials that are present under protocols that keep the technician safe and the structure free of cross-contamination. 

If you are a Property Management Company, Maintenance Supervisor, or Landlord, please remember that Crime Scene Cleaners is a CTS company only. We are not a Restoration Company or carpet cleaning company trying to fill in time with added work. Crime and Trauma Scene Cleaning and Remediation is all we do. Because of this, we have the experience of thousands of jobs Crime Scene Cleaners have performed in the last twenty-five-plus years.  

Another area of our work presented a lot of difficulty in remediating. I speak mainly about concrete and asphalt stained with blood and bodily fluids. Our personnel was on the cutting edge to discover how CTS companies can successfully use a chemical to pull blood stains out of a surface. We have used this process to pull blood staining out of plywood and OSB and drywall painted with flat latex paint, allowing the blood to be absorbed into the wall. Concerning wall board staining, our company has been almost 100% successful in removing the stains. Concrete and asphalt are almost as successful, but I’d place our success in the mid-nineties percentile. Concrete is poured in different densities, and our success can be determined by the age of the concrete and how long the blood was set on the concrete before we were called to the job.

We have made breakthroughs in deodorization. The rule for successful remediation of an odor is to remove the source. What most companies do now is for a deodorizer, which doesn’t work that well. Clients report they smell the deodorant along with the odors. We used science to reverse what caused the odor, and this process is 100% successful, but it takes three days, is equipment-heavy, and requires monitoring. Any distance from our base doesn’t make it practicable. 

The next iteration uses chlorine dioxide gas. It is inexpensive and has an approximate eighth-percentile chance of total elimination. What odor may be left is small and dissipates within a few days. If the job is out of town, the contact person can safely remove everything the following day and dispose of it in the trash.

Today, we use a proprietary product that is highly successful. Although I haven’t received enough data to gauge our success level at this writing, given the reports I’ve received from the field, it will certainly be 98% to 100% successful. 

Ozone is something most restoration companies use because they use it for fire loss and mold remediation. Typically, they will rub the ozone generator for three days, shut it off, pull the equipment, and tell you it is good they are done. The problem is that they never return in two days to find the odor hasn’t dissipated much. This is why we don’t use ozone for deodorization. 

Our technicians are trained and certified and have the necessary experience to handle any situation that may arise. Whether it is a residential or commercial, live-shooter incident, industrial or construction, we have been highly successful in each type of incident we have confronted. 

We understand that dealing with a crime or trauma scene can be overwhelming and emotional. That is why we strive to provide compassionate and discreet services for our clients. We work quickly and efficiently to remediate the affected area so the build-back crews can bring the structure to its pre-incident state, allowing you to focus on moving forward and turning the unit back for profit.

In addition, Crime Scene Cleaners adheres to all local, state, and federal regulations regarding the proper disposal of biohazardous waste. We take responsibility for the environment seriously and ensure that all waste is disposed of safely and legally.

Thank you for considering Crime Scene Cleaners for your cleanup needs. We are dedicated to providing exceptional service and covering the entire state of Missouri and Kansas.

Proactive Preparedness for Property Managers in Missouri & Kansas 

Property Managers, are you prepared for the unexpected? A Pre-event Contract with Crime Scene Cleaners ensures you’re ready when it matters most. 

Why consider a Pre-event Contract? 

  • Priority Response: You’ll be at the top of our list when emergencies strike. 
  • Discounted Pricing: Save money while securing premium biohazard cleanup services. 
  • Coverage for Multiple Properties: Manage incidents across all your Missouri and Kansas locations with ease. 

At Crime Scene Cleaners, we deliver more than just cleanup—we bring care, compassion, and peace of mind. Our professional team is available 24/7 to respond swiftly to biohazard situations, minimizing disruption and restoring your property to its original state. We handle every job discreetly and efficiently using advanced equipment and proven techniques. 

We also recognize the emotional toll these situations can take. We offer compassionate support to help you and your personnel through these challenging times. 

Act now to protect your properties and gain peace of mind before emergencies happen. Contact us today to learn more about the benefits of a Pre-event Contract. We’re here for you—anytime, day or night. 

Crime Scene Cleaners—because no one should be victimized twice.

Written for Crime Scene Cleaners © COPYRIGHT 2024 ALL RIGHTS RESERVED

c diff

Proper Cleaning and Disinfecting Strategies for C. diff in Non-Medical Settings

By Blog, Education/Information
  • Trusted Crime Scene Cleanup in Kansas City: Crime Scene Cleaners provides expert services for “crime scene cleaning,” “biohazard cleanup services,” and “trauma cleanup” to ensure spaces are safe and restored after difficult events. If you’re searching for “crime scene cleaners near me” or “trauma cleaning professionals KC,” you’ll find us. 
  • Discreet Hoarding and Specialty Cleaning Services: Tackling sensitive situations like hoarding requires skill and compassion, and Crime Scene Cleaners delivers both. We’re your answer for “hoarding cleanup services” or “biohazard cleanup services,” helping people reclaim their homes and peace of mind.
  • Round-the-Clock Biohazard Cleanup Support: When emergencies strike, you need fast and reliable help. Whether you need “biohazard cleanup” or “emergency crime scene cleaning,” Crime Scene Cleaners is available 24/7 to respond with care and compassion as well as professionalism.

Clostridium difficile, commonly known as C. diff, is a bacterium that causes colon inflammation and can lead to severe diarrhea and bowel incontinence. Although C. diff infections are commonly associated with healthcare settings, outbreaks can also occur in community settings. It is essential to use proper cleaning and disinfecting strategies in non-medical settings to prevent the spread of this bacterium. This blog post aims to supply information to protect your community from C. diff infections. Most infections happen in a medical facility, but community infections are rising with the growing off-site medical care given today. In the US, there are over 680,000 infections yearly, resulting in almost 100,000 deaths yearly.

C. diff can be hard to heal from. Many victims have recurring battles with C. diff or other prolonged symptoms that can last years.

First, Understand the Risk

C. diff infection spreads through fecal-oral transmission, meaning that spores of the bacterium, which are shed in the stool, can survive on surfaces for months and infect people who encounter them. Non-medical settings, such as gyms, schools, shopping areas, and public transportation, can be ideal for spreading these spores. Knowing the risk factors of C. diff infection can help you take steps to prevent its spread in these settings. I’ve been asked on occasions how infected feces appear on surfaces outside a restroom. C. diff causes bowel incontinence, meaning the bowel pressure is so great at times that the person loses their ability to reach the toilet. Also, even if a person knows they are ill, thorough hand washing isn’t accomplished; thus, the spread of outside the restroom.

Detection and Initial Diagnosis

If you suspect C. diff, the only way to know for sure is to have a sample of fecal material tested. In a public setting, management can call the local Health Department and ask for a sample to be taken.

There are tell signs one can use if one suspects C. diff. In public restrooms, you may see copious amounts of loose stool on the floor, perhaps on the walls of the toilet stall, on the toilet, and down the back and sides. Usually, management believes this may be vandalism, not knowing what bowel incontinence looks like.

C. diff stool has a strong and distinct odor. Most people who experience contact with C. diff will agree — you will never forget the odor once you identify it.

You should only ask your trained housekeeping or janitorial staff to clean the mess if they have training in proper donning and doffing PPE and the bloodborne pathogen rule and are armed with a sporicidal disinfectant. Otherwise, call someone like Crime Scene Cleaners to come and handle the mess.

Effective Cleaning and Disinfecting

Cleaning and disinfecting are essential steps in preventing the spread of C. diff. Cleaning involves removing visible debris from surfaces while disinfecting entails killing pathogens on those surfaces. To ensure the proper cleaning and disinfecting of surfaces, follow the instructions on the product label. Using a disinfectant that is effective against C. diff is crucial in non-medical settings. Ensure surfaces are cleaned and disinfected frequently, with extra attention paid to high-touch surfaces such as doorknobs, handrails, and phones.

In a public setting, one must assume the infected person was in other areas of whatever establishment. If this is a school, your janitorial staff will perform a deep cleaning and sanitizing of the school like a flu outbreak. The difference being you will use a sporicidal disinfectant.

Disinfectants

The number one rule in using disinfectants is ALL disinfectants go neutral against a 5% soil load. In most ambient settings, detecting a 5% soil load with the naked eye would be impossible.

Therefore, one must assume a surface is dirty, even though they cannot see the soiling.

I use an instrument in the field to show whether a surface is sanitary. The instrument is an ATP Meter. They cost around $1100 – $1400, and I will not be going into how they work or how to use them in this article.

Best Practices should always be used in cleaning and disinfecting surfaces. Those rules state to assume the surface is dirty and use an appropriate cleaner approved for the environment you are working in. Be thorough, as you can clean each surface we’ve spoken about. Next, apply the disinfectant separately and thoroughly.

With C. diff, the disinfectant must be sporicidal. I don’t like bleach solutions’ destructive nature, so I recommend a professional-grade disinfectant. You will discover peracetic acid has a strong, pungent, vinegar-like odor, and almost everyone will complain about the product.

I recommend Decon7.com. It is a hydrogen peroxide formula that will kill the bacteria in three minutes of contact time. It presents a very low odor and dries to an inert state into a very fine powder you can wipe up easily with a damp cloth.

You must read and follow the product label as the Label is the Law.

Proper Hand Hygiene

Hand hygiene is another crucial aspect of preventing the spread of C. diff. Handwashing with soap and water for at least 20 seconds removes spores from hands. Alcohol-based hand sanitizers are ineffective against C. diff spores and should not be used as a substitute for handwashing. Promoting proper hand hygiene in non-medical settings can reduce the risk of C. diff infection.

proper hand cleaning

The scientist wears a yellow decontamination suit and wears blue rubber gloves to protect his skin

Identifying Outbreaks

Early recognition of outbreaks is critical to preventing their spread. Monitoring C. diff infections in your community can help you identify any potential outbreaks. Symptoms of C. diff infection include watery diarrhea, fever, abdominal pain, and loss of appetite. If you suspect an outbreak in your non-medical setting, report it at once to the relevant health authorities. They can guide how to prevent its spread effectively.

Education and Awareness

Proper education and awareness campaigns can help prevent the spread of C. diff. Raising awareness about the risk factors, symptoms, and prevention strategies of C. diff infection can empower individuals to protect themselves and their community. Educating staff in non-medical settings and encouraging communication and collaboration between staff and patrons can help prevent the spread of C. diff.

Conclusion

In conclusion, proper cleaning and disinfecting strategies, effective hand hygiene, identifying outbreaks, education, and awareness, can go a long way in preventing the spread of C. diff in non-medical settings. You can contribute to keeping your community safe from this dangerous bacterium. Remember, preventing the spread of C. diff is everyone’s responsibility.

Need Help

Suppose you have C. diff in a residence, apartment, or commercial area and need professional cleaning and disinfecting. In that case, you can call Crime Scene Cleaners at 1-800-909-2939.

By Don McNulty

Everything You Need To Know About Distracted Driving

By Education/Information, Safety

Would you drive a distance equivalent to an entire length of an American football field at 55 mph (89 km/h) blindfolded?

Even though many people will answer the question above with an empathic no, the reality is that most of us do exactly that when we text while driving. Consequently, in the United States, approximately eight people die every day in car crashes involving distracted driving.

Indeed, phones have an essential and valuable function in cars, from providing maps, driving directions, podcasts, music, and emergency calls, but they can also be a menace that could potentially lead to chaos on the roads.

To create consciousness around the dangers of distracted driving, this article focuses on the consequences of distracted driving and how simple solutions can alleviate the situation. It emphasizes the reality that distracted driving does not only involve using the mobile phone while driving but also other factors like eating, engaging passengers, or changing the dials on the car radio.

What Counts as Distracted Driving?

The National Highway Traffic Safety Administration (NHTSA) defines distracted driving as “any activity that diverts attention from driving, including talking or texting on your phone, eating and drinking, talking to people in your vehicle, fiddling with the stereo, entertainment or navigation system — anything that takes your attention away from the task of safe driving.”

The NHTSA is an agency of the US federal government under the Department of Transportation. It defines its mandate: “Through enforcing vehicle performance standards and partnerships with state and local governments, NHTSA reduces deaths, injuries and economic losses from motor vehicle crashes.” 

From the NHTSA definition above, it’s clear that while cell phones are a major contributor to distracted driving, they are not the only culprits.

Types of Distractions

The website that provides tools and resources for financial planning, Bankrate.com, identifies four types of distracted driving, all of which can lead to potentially fatal consequences:

Cognitive distractions: Happen when your mind drifts away from the activity of driving. Such interruptions can include daydreaming or being too upset to concentrate on the task of driving.

Visual distractions: Take your eyes off the road and make you momentarily sidetracked and stop looking ahead on the road. Sometimes people get involved in accidents while watching scenes of other accidents on the road.

Auditory distractions: Include voices or sounds that attract your concentration and shift your attention from safe driving. They also include holding conversations in the car or even listening to music.

Manual distractions: Involve taking your hands or one of your hands off the wheel to perform a non-driving activity such as taking a sip from a drink, eating, or using an electronic device.

Do all types of distractions bear the same amount of risk?

Experts indicate that while all types of distractions significantly increase the risk of a car crash, some increase the risk more than others. For instance, a distraction such as texting, which requires a combination of cognitive, visual, and manual resources, would make a car crash 23 times more likely to happen.

Distracted Driving by the Numbers

The NHTSA reports that distracted driving claimed 3,142 lives in 2019. Here are some distracted driving statistics showing how bad the problem is:

Cellphone Use

The National Conference of State Legislatures (NCSL) reports that out of the 220 million Americans that subscribe to wireless services, an estimated “80% of those subscribers use their phones while driving.”

Texting while driving is particularly fatal, at least as far as statistics are concerned. Suppose the estimates from the NCSL are accurate. In that case, it doesn’t come as a surprise that approximately 400 fatal car accidents every year are directly attributed to simultaneous texting and driving.

Teenage Drivers and Number of Passengers

Two key risk factors drive the number of fatal accidents caused by distracted driving: age and number of passengers.  

In a research note published in April 2020, the NHTSA indicates that “Eight percent of drivers 15 to 19 years old involved in fatal crashes were reported as distracted.” It adds, “This age group has the largest proportion of drivers who were distracted at the time of the fatal crashes.”  

The second risk factor is the number of passengers. The chances of a teenage driver getting killed in a car crash increase with every additional passenger in the car, up to 44% with one passenger, doubling when there are two passengers, and quadrupling when there are three or more passengers.

Therefore, it can be suggested that reducing the number of passengers in a car driven by a teenager could significantly reduce the number of fatal crashes.

Distracted Driving Deaths

Even though we focus on drivers and their passengers, distracted driving kills many non-occupants, including cyclists, motorcyclists, and pedestrians. For instance, the NHTSA reports that in 2019, distracted drivers were involved in the deaths of 566 non-occupants.

Statistics show that males are involved in more fatal accidents related to distracted driving than females. The NHTSA notes that “Sixty-nine percent of the distracted drivers involved in fatal crashes were males as compared to 73 percent of drivers in all fatal crashes in 2019.”

 

Behaviors Related to Distracted Driving

Driving demands a significant portion of our mental resources. Research indicates that it places a huge demand on our cognitive abilities, such as our vision and motor skills and our visual-spatial orientation and integration functions.
In driving, mental resources are required to monitor other cars on the same road, process signs and traffic rules, and make quick cognitive decisions.
While cellphone use is possibly the most common distracting behavior, a few more common behaviors also comprise distracted driving: eating, drinking, and smoking.
Other behaviors include intricate conversations with passengers, grabbing items from the back seat, applying makeup, focusing too much on the rearview mirror, fiddling around with GPS or navigation systems, and using electronic devices in the car.
Distractions and related behaviors also use the same mental resources needed for safe driving. An activity such as texting or turning to have a quick conversation with a passenger significantly limits the required alertness for safe driving, even if it takes mere seconds.

The Consequences of Distracted Driving

Death is, of course, the most extreme consequence of distracted driving. Families are left to rue the loss of their loved ones, their breadwinners, and other important individuals in their communities. Others have their lives permanently altered or have to remain in special care for the rest of their lives.
Kira Hudson, a victim of crashes caused by distracted driving, tells a story that puts a human face to distracted driving. She talks about how she was left to endure pain, deep regret, and even anger after two accidents involving distracted driving.
Hudson says she was arguing with her boyfriend on the phone while driving. A series of incidents lead to her crashing the car while still holding her phone. She is quoted saying, “It doesn’t look like it, but I was very fortunate in my crash.” She adds, “I’m still here today. I didn’t hurt anyone else. If I would have hurt someone, I don’t think I would have had the same outlook as I do now.”
You can watch Hudson tell her story in the video below.

How to Be Hands-Free While Driving

The best solution to avoid distracted driving is to focus solely on the task of driving. Of course, this is easier said than done, but if you listen to stories such as the one told by Hudson above, you will know that being disciplined enough to concentrate on the task of safe driving could save lives.
To deal with the challenge of distracted driving, many automobile manufacturers now integrate Bluetooth technology into the car’s infotainment systems. After an initial setup, these systems automatically connect with your cellphone as soon as you enter the car, allowing you to control the phone’s functions without holding the phone in your hand while driving.
A few other aftermarket products are available that significantly reduce the amount of distraction. One good option is to get a cup holder phone mount.
Other products like the car air vent phone holder provide the best angle because you can adjust the phone mount part 360 degrees. This means that you don’t have to adjust your driving position at any time while you’re using the phone for tasks like navigation.
Here are some more tips on using your cellphone while driving:

  • Before you begin driving, set up everything you need, like navigation, GPS, and your entertainment system.
  • If you are not alone, always designate someone to text or make and receive calls on your behalf.
  • Avoid text messaging at all costs, even if it means placing your phone in the trunk of your car before you start driving.
  • When it’s safe to do so, pull over for serious or important calls that demand your total concentration.

Be Always Alert to Arrive Alive

Remember, no phone call or message is more important than your life or the lives of passengers and other road users. If that phone call has to be made, find a safe place to stop your vehicle and make the call or send the message without unnecessarily exposing yourself and others to danger.